Return and Exchange Policy
CleanWash Laundry Systems will accept returns or exchanges within 90 days of purchase, except for special order parts and electrical or electronic parts or assemblies.
CLS Return Requirements:
- Parts must be returned to CLS within 90 days of purchase.
- All returns require proof of purchase.
- Returned parts or products must be in good condition in the original packaging. Parts that have been installed in a machine are not eligible for return.
- You must call 888-990-7191 for return shipping information. Please have the following information when calling:
- Date of purchase and original invoice or order number
- Part number(s)
- Reason for return
- Electrical parts are not returnable.
- All shipping costs are the customer's responsibility on returned items. Shipping costs will not be refunded on returns.
- Special order and non-stock items will incur a 15% restocking fee.
- No returns on discontinued items.
- No returns on items shipped Internationally.
- Misused parts will be returned to the sender at the senders cost.
CleanWash Laundry Systems
Attn: Parts Returns
4808 S 26th St
Omaha NE 68107